For electronics repair shops

CRM for repair shops

Device intake, work orders, repair statuses and parts inventory in one system. Customers get a pickup notification, technicians see their queue, owners see profit per repair.

7-day free trialData hosted in RussiaWorks in the browser
What changes

Repair shop tasks vlApp takes care of

No repair gets lost

Intake in a minute: customer, device, accessories, defects. Every work order has a status and an owner.

Customers stay informed

Automatic SMS on intake, readiness and handover — the front desk stops answering “where is my phone?”

Parts under control

Inventory with serial tracking: see where each part sits, which repair used it and what to reorder.

Warranty without arguments

Every device shows its repair history and warranty terms — disputes get settled in seconds.

Profit per repair

Labour, parts and discounts roll up into financial reports: see whether the shop makes money, and on what.

Features

How repair tracking works in vlApp

Work orders & statuses

Custom stages: received → diagnostics → repair → ready → handed over. A technician moves the order in one click.

Serial-tracked parts inventory

Stock, reservations for repairs, supplier purchases and cost — no spreadsheets.

SMS notifications

Customers get an SMS on intake, readiness and handover; every send is logged on the order.

Finances & technician pay

Revenue, expenses, fiscal-grade POS and technician commission — calculated automatically.

Customer base & device history

A customer card with all devices and repairs — repeat visits are visible at once.

Works on any device

Browser, tablet and phone: intake at the counter, statuses on the go, reports from home. PWA — one-tap install.

With vlApp every order is on the board and customers get a notification — “what's the status of my device?” calls dropped several times over.
—Head of a repair center

Pricing for repair shops

The Business plan is 750 ₽ per user/month with all modules included: orders, inventory, POS, finances. 7-day free trial, no card required.

FAQ

Repair shop FAQ

Yes. Start with a single user — intake, work orders and inventory work from day one. You only pay for extra staff when you grow.

Bring order to your shop in minutes

Create your first work order today: 7 days free, no card required.