A business management ecosystem
Requests, orders, warehouse with serial tracking, finance and payroll, projects and documents. All in vlApp — for businesses that have outgrown simple CRMs.
All in one — no compromises
You don’t need yet another app. You need a platform that runs the whole service.
Modules that cover
all business processes
Orders & repair board
Intake, table and status board views, order log, printable forms — a builder for documents and acts tailored to your business. No order gets lost.
CRM & customers
Requests, orders, sales and calls — the full history of work with the customer in one place.
Warehouse
Serial tracking, item movement history and stock by location, customer returns and returns to suppliers. Always know what is where.
Finance & payroll
Cash registers, money flow, receivables and payroll with bonus rules — automatically.
Projects
Plan tasks by stages on a Gantt chart and run them on a kanban board. Link tasks to orders and get deadline reminders — none of them slip through. Just as handy for big projects: opening a new location or upgrading the workshop — deadlines, owners and bottlenecks at a glance.
Telephony
Call customers right from the order card, and an incoming call opens the customer card. Every call in a single log — listen to or download the recording in one click.
BI analytics
Revenue, engineer workload, conversion and average order value — on one screen. Reports go out by email on a schedule, so the numbers are visible even to those who never log in — decisions are made on numbers, not on gut feeling.
File storage
Every file lives where it belongs: device photos attach to the order, attachments to the customer dialog, commercial offers to the lead, estimates and diagrams to the project task. Company instructions, policies and internal documents stay in a shared storage, and access rights define who can view, edit and download each file.
Omnichannel inbox
Messages from Telegram, MAX, Avito, the website chat widget, email and SMS land in one window next to the customer card and their orders. The conversation history is never lost, anyone with the right permissions can reply — and the customer gets the answer where they wrote.
Capabilities you won’t find in simple CRMs
Transparent parts flow from supplier to customer
You know exactly which part went into each order, where it came from and at what price. Mix-ups and lost parts are minimized.
Projects with a Gantt chart
Team projects with tasks, a kanban board and a Gantt chart: stages, deadlines and dependencies on one timeline. See what’s on track and what’s slipping.
Lookup by IMEI
Instant brand and model lookup by IMEI.
Flexible document builder
Assemble acts, receipts and work orders in your branding from ready templates — with order data filled in automatically. No manual layout.
Payroll with bonus rules
Flexible rules: a percentage to the technician for work, a sales bonus, a base salary. vlApp calculates payroll itself — no spreadsheets, no arguments.
Built for your type of business
Electronics repair
Service centers repairing laptops, all-in-ones and smartphones.
Auto services
Work orders, parts and labor for cars — with a service history.
Workshops & studios
Shoes, clothing, keys, watches — intake and handover under control.
Chains & branches
Shared warehouse, per-location permissions, network-wide analytics.
Stores
Sales and stock together with repairs — in one register.
Project teams
For long, staged work: tasks, a kanban board and a Gantt chart.
Work from wherever suits you
vlApp opens in a browser — no install. On tablet and phone the interface adapts to the screen — from the intake desk to a visit to the client.
In the browser
Any OS, no install. Open it and work.
Tablet and phone
Responsive interface in the browser — plus a PWA to install on a smartphone.
Your data is safe
Servers and data in Russia
Service data is stored on servers in Russia.
Flexible roles and permissions
Set access by role and location: everyone sees exactly what they need for work.
On-premise on your own server
Full autonomy: deploy vlApp on your own infrastructure, with no user limit.
Online register compliant with 54-FZ
Receipts for sales and repairs are issued right in vlApp through a connected online register.
Work with the services you already use
What changes after rollout
Average results of services in their first months on vlApp.
What our clients say
Order statuses used to live in someone’s head and in chats — now everything’s on the repair board. We cut the time from intake to handover by about a third.
We used to calculate technicians’ pay in spreadsheets and argue over the percentages. Now vlApp does it from closed orders — the disputes are gone.
A new intake clerk can start the same day — the full order history and statuses are on one screen. Orders stopped getting lost between technicians.
Transparent. No surcharges for locations or registers
Trial
Get to know all the modules
Business
All of vlApp without limits
On-premise
Autonomy and full control of your data
We’ll help you migrate your data
Switching from another system or from spreadsheets? We’ll migrate customers, orders, stock and reference data at launch — you start with a ready database, no manual entry.
Ready to bring order to your service?
Launch vlApp in a couple of minutes. 7 days free, no card — and your whole business is in one system.